The plumbers just left, and it turns out that the problem was NOT a 'rut', as the guy from our homeowner's warranty company called it yesterday. There are no roots in our pipes, at least not that were causing this particular problem. Actually, the problem was that there was a place where a terra cotta joint in the pipe had cracked where it met a cast iron pipe, and had bent into a 'v' shape, thereby causing a backup.
This, THIS is covered by the AHS warranty.
So, I called said warranty company, told my story, and they put me on hold to talk to the plumbing company. The person at the plumbing company said that she hadn't talked to the guys from the job yet, but would call back when she got in touch with them. After he told me this, the AHS guy said that, if this truly was the case, then the plumbing company should refund me the money we paid them, and would get a check from AHS instead.
This sounds hairy to me. Why can't AHS just give ME the money, instead? In my experience, getting money back from someone who has already done a job is pretty damn hard. I suppose I don't really care where the money comes from, as long as we get it, but... I think getting it is going to be the hard part. Please, please cross your fingers for me that this works out. It's SO MUCH MONEY, and if we can get it back, I will cry for joy. We so rarely get good financial news, and this would truly be a miracle.
Regardless, the one think I AM sure of is that I'm going to go and take a very, VERY long shower. I haven't been able to shower, do laundry, wash dishes, or clean anything since Saturday morning. Can you picture what my house looks like right now? Ugh. I can't face it without a shower, I really can't. So, off I go.
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11 years ago
9 comments:
You should go out and buy a lottery ticket... that's great news! They probably pay the plumbing company directly because they have an idea of what it *should* cost, so they'll work out a price with the company that will, in theory, be better than what you paid.
This is great news! I'll keep my fingers crossed that the rest of it does well too!
I agree you should go out and buy a lottery ticket! First, you found your cat and now this! You're on a roll!!
Rub the ticket on the cat!!!
Yay for great news! I hope that shower isnt in the downstairs one? Eek!
Yay for warranty coverage!!! :) Great news you that the money should be returned...keeping fingers crossed the money is returned quickly...
OH I AM HOPING SO HARD!!
crossing my fingers for you! : ) we have ahs too and have only had to use it once (well, we just got it a few months ago) and i was happy w/ it.
Hopefully you will get good news!
I gave you an award and I'll be getting to that meme any moment now.
omg. what a roller coaster!
Good luck!!
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